Frequently Asked Questions

PulseExtract is an AI-powered document processing platform that automatically extracts structured data from your financial documents like invoices, contracts, and statements. Simply upload your PDFs, and our advanced AI technology reads, understands, and organizes all the information into structured data you can export or integrate with your systems.

We specialize in processing specific financial document types:

• Invoices: Customer invoices, vendor bills, purchase orders
• Contracts: Service agreements, vendor contracts, legal documents
• Statements: Bank statements, financial reports, account summaries
• Receipts: Expense receipts, purchase confirmations

Our AI is specifically trained for these document types. Need support for a different format? Contact us through the feedback form and we can enhance the platform to handle your specific document needs.

Absolutely. We use enterprise-grade security measures including:

• Encryption in Transit: All data transmitted using HTTPS/TLS encryption for secure communication
• Encryption at Rest: Database stored with SSL encryption on secure PostgreSQL infrastructure
• Secure Authentication: Industry-standard password hashing and protection
• Session Security: 8-hour secure sessions with automatic logout and signed session tokens
• Data Isolation: User-scoped access - you can only see your own documents and data
• Database Security: Connection pooling, access controls, and proper SQL injection protection
• Automatic Cleanup: Documents and processing data automatically deleted based on retention policies

Your documents are processed securely and never shared with third parties or used to train AI models.

Processing times vary by document complexity:

• Simple invoices: 30 seconds - 2 minutes
• Complex multi-page documents: 2-5 minutes
• Large batches: Processed concurrently for faster results

You'll receive email notifications when processing completes, and you can monitor progress in real-time on your dashboard.

We offer flexible pricing to grow with your business:

• Free Plan: Process your first documents at no cost (5 documents/month)
• Premium Plan: $99.99/month for growing businesses (200 documents/month)
• Enterprise Plan: Custom pricing for high-volume processing

All plans include multiple export formats (CSV, Excel, JSON, QuickBooks), document processing dashboard, and email notifications.

Multiple export options to fit your workflow:

• CSV/Excel: For spreadsheet analysis and accounting software
• JSON: For custom integrations and API development
• QuickBooks format: Direct import into QuickBooks
• API access: Real-time integration with your systems

You can also receive structured data via email automatically.

Our AI achieves enterprise-grade accuracy:

• 99%+ accuracy on standard invoice formats
• Advanced validation catches and corrects common errors
• Multi-provider AI for redundancy and reliability
• Continuous learning improves accuracy over time

Every extraction includes confidence scores and validation reports.

Comprehensive support to ensure your success:

• Email support: Get help within 24 hours
• Documentation: Detailed guides and API references
• Integration assistance: Help connecting to your systems
• Training resources: Best practices and optimization tips

We're committed to your success with PulseExtract.